A New Prescription for Improving Performance at GlaxoSmithKline

By |December 12th, 2012|

GlaxoSmithKline (GSK) realized that it had to refocus its change priorities on performance improvement, and it chose the internally developed Accelerated Delivery Program (ADP) as its strategy. ADP represents the melding of three disciplines: Lean Six Sigma, organizational development, and project management. The goals of ADP include expedited delivery of the GSK strategy; embedding of a disciplined working approach; using a practical approach to nurture skills in leadership, change, PM, and continuous improvement; and embedding GSK values and behaviors to support excellence. An initial deliverable of ADP was the GSK Change Framework, which set up a common language and a […]

Performance-Based Coaching

By |December 12th, 2012|

Oftentimes employee productivity wanes when it comes into contact with complex and convoluted organizational and process barriers, with recent research showing that 75 percent of issues that affect employee performance in a workplace are related to workplace systems rather than personal issues. Each job role within an organization requires unique process design, information and resource distribution, and performance recognition. Workers must be producing the right outputs for their jobs, and this often requires performance-based coaching programs to guide them in the right direction. A coach must first define what outputs best fit the employee or employees under their wing. Once […]

Making a Difference in Corporate Training

By |December 12th, 2012|

Technology is increasingly at the heart of training and professional development efforts at many companies worldwide, said Pat Galagan, executive editor of the American Society for Training and Development, in the keynote address at the recent ASTD 2012 China Summit. “Above any other external factor – even the economy – CEOs expect technology to drive the most change in their organizations over the next three to five years,” she said. Chris Pirie of Microsoft said the cutting-edge technologies that will be commonplace in the near future include cloud computing and natural user interface, which allow access from anywhere. Mobile technologies […]